b'Visits depend on the specific needs of the household,Further informationbut normally last between 30 and 45 minutes. The fireFor practical advice and tips on spotting and dealing service staff always carry identification. with possible scams, visit the following websites.For more information or to ask for a visit, please#westsussexconnecttosupport.org/help-to-stay-safe/call 0345 872 9719, visit the WSFRS website atscams-and-frauds/westsussex.gov.uk/fire-emergencies-and-crime/ #westsussex.gov.uk (search under Trading Standards)or get in touch on Facebook.Staying safe onlineDealing with nuisance calls As more of us are using the internet to keep in touchIf you are receiving nuisance phone calls or unwanted with friends and family, to shop and to find information,text messages, there are things you can do to stop this.it is important to make sure you know how to stayYou can register with the Telephone Preference Service safeonline. (TPS) which records your preference not to receive We have a webpage explaining the practical steps yousales or marketing calls you have not asked for.can take to stay safe while using the internet. TopicsTo register visit tpsonline.org.uk,include creating a strong password, keeping yourphone 0345 070 0707 or email tps@dma.org.uk.mobile device safe and secure, scam emails and emailYou can also buy call blocker devices, and if you are security, and keeping safe while browsing the internet. vulnerable to phone scams, we may be able to lend you Visit westsussex.gov.uk and search under stayingone for six months.safeonline. Visit westsussex.gov.uk and search stay safe on the phone to find out how you can apply for a call blocker. Avoiding scams and fraudThere is also information on how to buy one.If you receive an unexpected letter, phone call, email orBuy with Confidence visitor to your home, be cautious as it could be a scam. A scam will often pressure you to act quickly, ask forIf you need to use the services of any tradespeople, confidential information such as your PIN numbers, orwe recommend that you consider using one who is include offers that sound too good to be true. If youapproved under the Trading Standards Buy with have been approached by someone and you are notConfidence scheme.sure if you are being targeted by a fraudster, contactYou can find a directory of traders by visiting the Citizens Advice consumer service. westsussex.gov.uk and searching under approved Citizens Advice adviceline: 0800 144 8848 traders. You can also call using Relay UK on Or you can visit buywithconfidence.gov.uk, where you 18001 0800 144 8848 (from a textphone or thecan find an approved Buy with Confidence trader in NGT Lite app downloaded onto a computer, tabletyour area.orsmartphone).Lines are open Monday to Friday, 9am to 5pm, but are closed on bank holidays. Calls from mobiles and landlines are free.Supporting you to live well9'