b'Help with arranging and buying services inIf an inspection of a care home or domiciliary care the communityprovider highlights outcomes that do not meet the CQCs If you have eligible social care needs but have savingsstandards, the CQC gives the service a period of time in or investments over 23,250 (not including the valuewhich to put any problems right. If the service fails to do of your main or only home), you will have to pay forthis, the CQC can take enforcement action which could your own care. If this applies to you, we can help youmean their registration with the CQC is cancelled.arrange and buy the services you want. We call this aIf you want to find out what to expect from a good brokerage service. The brokerage service only coversservice, go toservices in the community which we have a legal dutycqc.org.uk/care-service/what-expect-good-careto provide in order to meet your eligible social careThere is useful information about all registered care needs. This includes short-term residential care, but notservices, and details of any review of a care home or long-term residential care.care provider, on the CQCs website at cqc.org.uk.We charge 187.10 for this service. If you want us toOr you can phone 03000 616161 or fill in an online review your support again at a later date, we will makecontact form at cqc.org.uk/give-feedback-on-care.another charge of 187.10. If you want us to buy services for you and then reclaim the cost from you, we will charge you an ongoing charge of 6.00 per week. Care and support at homeIf you do have to pay for your own care, but you cannotIf you, or someone you are supporting, are finding it make decisions and arrange your own support, andincreasingly difficult to manage day-to-day tasks, there you have no one to help you, we will do this for you freeare different options available to help you to continue of charge. Once you have a financial representative,to live safely in your home, or in alternative housing you will have to pay an ongoing fee of 6.00 per weekwith support. We recommend that you consider these if we continue to arrange and buy services for you.options and decide which would best suit your needs.Afinancial representative is usually appointed by theCare and support at home, sometimes called Court of Protection. domiciliary care, home care or care at home, helps you Paying for your own care and supportstay independent by supporting you to manage many aspects of daily living, including your personal care.We can provide you with information, advice and helpThese services are provided by independent or to plan the support you need. For example, we can givevoluntary organisations and they can prevent the need you information about care providers, prevention andfor residential or nursing care.wellbeing services, equipment, community activities and care funding advice. Care and support at home may help you with:You can find information about all these services in this#getting up and going to bed, washing and bathing guide and also by visiting the West Sussex Connect to(personal care) and taking medication;Support website at westsussexconnecttosupport.org. #heating ready-prepared food or preparing simple Or you can contact our Adults CarePoint meals such as breakfast;by calling 01243 642121 #settling back in at home following a stay in hospital;or emailing socialcare@westsussex.gov.uk. #housework such as washing and cleaning;You can also call using Relay UK #cooking, shopping, collecting prescriptions and other on 18001 01243 642121 tasks; and(from a textphone or the NGT Lite app downloaded#getting out and about.onto a computer, tablet or smartphone).Organisations that provide personal care as part The role of the Care Quality Commissionof their care and support at home service must be The Care Quality Commission (CQC) is the independentregistered with the CQC.regulator of all adult social care and health servicesCare workers can also stay with you overnight or in England. All domiciliary care services that provideprovide company for you while your family goes out.personal care, care homes and private health-care services must be registered with the CQC. Help can vary from an hour a week to help several times a day, or a live-in service in your home. The The CQCs job is to make sure all care homes andpattern and type of service should be designed domiciliary care providers meet the Governmentsaroundyour needs and preferences.fundamental standards of quality and safety. You can get copies of the CQCs inspection reports on eachHow can I find someone to help me? home and domiciliary care provider from the CQC orThere are different types of support available from the organisation itself, and you should take thesedepending on your needs.into account when making a decision.#Employ your own care workerif you receive a direct payment from us, you can employ your own Supporting you to live well15'