b'#the same person to carry out the tasks each time,Supported livingunless they are unwell, in which case the providerSupported-living providers can help people with should arrange for someone else to carry them out;lifelong disabilities, autism or mental-health needs to and live as independently as possible and to be a part of #the provider to have a complaints procedure in place.their community. A wide range of support is provided, Non-regulated services and services are designed around your needs.Some providers do not need to register with and beMany young adults and working-age people with care inspected by a regulatory body such as the Careneeds choose supported living as the best care option Quality Commission, as they do not offer personal care,for them. It can also support people to stay in their own such as washing and dressing. These non-regulatedhomes rather than moving to long-term residential care.providers offer help with shopping, cleaning andFurther informationhousehold tasks, and could also accompany you when you are out and about. Adults CarePoint Non-regulated providers do not have to employ theirPhone: 01243 642121 staff and often act as introductory agents, providingCall using Relay UK: 18001 01243 642121 workers to carry out tasks around your home. This(from a textphone or the NGT Lite app downloaded means that you, as the customer, may becomeonto a computer, tablet or smartphone) the employer, and you need to understand theEmail: socialcare@westsussex.gov.ukresponsibilities that this involves (for example, whenWest Sussex Connect to Support paying wages and dealing with tax and NationalWebsite: westsussexconnecttosupport.orgInsurance contributions). Independent Lives You should ask the provider: A user-led charity, working with people with support #for evidence of the skills and experience theirneeds and their carers to help people to lead full, active staffhave; and independent lives. #whether they employ their staff or if they act as anPhone: 01903 219482 introductory agent; Email: feedback@independentlives.org Website: independentlives.org#if they will carry out an assessment of your needs soAge UK West Sussex, Brighton and Hove that they understand the support you need (they doPhone: 0800 019 1310 not have to carry out an assessment but it can setEmail: info@ageukwsbh.org.uk clear expectations for you and the provider); and Website: ageuk.org.uk/westsussexbrightonhove#whether Disclosure and Barring Service (DBS) checks are carried out for their staff (as theirCitizens Advice serviceis not regulated, their staff do not have toAdviceline: 0808 278 7969 have DBS checks, but as they would be supportingAvailable 9am to 4.30pm, Monday to Friday. you in your own home, a DBS check would offer aFreephone from consumer landlines and mobiles. level of reassurance). Website: advicewestsussex.org.ukSupporting you to live well17'