b'Care and support at home direct to find out more about their services. They willbe happy to meet you to discuss your needs.If you, or someone you are supporting, are finding it#Live-in carerslive-in carers provide support to increasingly difficult to manage day-to-day tasks, theremeet your needs, including providing personal care are different options available to help you to continueand companionship. This can often help you to stay to live safely in your home, or in alternative housingin your own home. You can find a list of live-in care with support. We recommend that you consider theseproviders on pages 66 to 74.options and decide which would best suit your needs.Care and support at home, sometimes calledHow much will it cost?domiciliary care, home care or care at home, helps youCare and support at home companies all charge stay independent by supporting you to manage manydifferent rates, and the amount you are charged will aspects of daily living, including your personal care. depend on the service you need and when you need it. These services are provided by independent orIf you are looking for care or support in your own home voluntary organisations and they can prevent the needfrom a company providing personal care or a personal for residential or nursing care. assistant, you could expect to pay between around 15 and 35 an hour depending on the type of service. Care and support at home may help you with: Live-in carer costs can start from around 800 a week, #getting up and going to bed, washing and bathingbut again this will depend on your needs, the service to (personal care) and taking medication; be provided and the company providing the service.#heating ready-prepared food or preparing simpleThere are standards and regulations in place to meals such as breakfast; make sure that care workers employed by companies #settling back in at home following a stay in hospital; providing personal care are capable, trustworthy #housework such as washing and cleaning; and reliable. Personal assistants who are privately #cooking, shopping, collecting prescriptions and otheremployed are not regulated by the CQC. You can get tasks; and support and advice on employing a personal assistant (using your direct payment) from Independent Lives #getting out and about. (see page 17 for contact details), who provide this Organisations that provide personal care as partservice on our behalf.of their care and support at home service must beIf you are buying care privately, contact the provider registered with the CQC. direct to ask about their charges.Care workers can also stay with you overnight orWhat should I do next?provide company for you while your family goes out.Help can vary from an hour a week to help severalWhen you have found a suitable provider of care and times a day, or a live-in service in your home. Thesupport at home, arrange an appointment for them pattern and type of service should be designed aroundto visit your home. Use the checklist at the front of this your needs and preferences. guide to make sure you are satisfied with everything they are offering. It may be helpful to have someone with you How can I find someone to help me? at the appointment, such as a relative or friend.There are different types of support availableWhen you choose your care provider they will give you depending on your needs. their customer (or service user) pack, which will include #Employ your own care workerif you receive adetails of what you and they have agreed, how you can direct payment from us, you can employ your ownmake changes to the services you receive, and what to care worker (who does not need to be registereddo if you are not satisfied with their services. They must with the CQC) or make arrangements with a caregive you this information by law. The care provider will agency direct. This gives you more choice in whoalso need to check, at least twice a year, that you are provides support to you, and some care workers orsatisfied with the services you are receiving, and they agencies may specialise in supporting people withwill review these with you.complex needs and dementia care if you need this. Regulated services#Employ a personal assistantif you receive aIf a care provider is registered with the CQC, you direct payment from us, you can use it to employcanexpect:a personal assistant to support you with various aspects of daily life. #the provider to have suitably qualified and skilled #Companies providing personal care (who must bestaff to meet your needs;registered with the CQC)these are listed in this#your support to be provided at an agreed time and guide on pages 48 to 66. You can contact themthe tasks you have arranged to be carried out to a high standard;16Living well in your community 2023/24'