b'Direct payments: This is where we pay your personalfor you and then reclaim the cost from you, we will budget direct to you, or to someone, such as a familycharge you an ongoing charge of 6 per week.member, who can act on your behalf if you are notIf you do have to pay for your own care, but you cannot able to agree to receive direct payments. We load yourmake decisions and arrange your own support, and personal budget onto a prepaid card, and you use theyou have no one to help you, we will do this for you free money to pay for support to meet your care needs. of charge. Once you have a financial representative, If you feel that you cannot manage a prepaid cardyou will have to pay an ongoing fee of 6 per week account and you would like to discuss another way toif we continue to arrange and buy services for you. A receive your direct payments, speak to your social carefinancial representative will usually be appointed by the worker. They will be able to give you advice and explainCourt of Protection.your options.Paying for your own care and supportCouncil-managed budget: This is where we manage the budget and arrange social care support for you. We can provide you with information, advice and help to plan the support you need. For example, we can give You can also have a combination of these choices foryou information about care providers, prevention and receiving your personal budget. wellbeing services, equipment, community activities If you are not eligible for funded support, we willand care funding advice.provide information, advice and help to arrange theYou can find information about all these services in this support you need. guide and also by visiting the West Sussex Connect to If your circumstances change, please contact us againSupport website at westsussexconnecttosupport.org. to discuss your social care needs. Or you can contact our Adults CarePointby calling 01243 642121 or emailingIf you would like more information about the way wesocialcare@westsussex.gov.uk.deliver social care support, please contact our Adults CarePoint by calling 01243 642121 or emailingYou can also call using Relay UK onsocialcare@westsussex.gov.uk. You can also call18001 01243 642121 (from a textphone or the using Relay UK on 18001 01243 642121 (from aNGT Lite app downloaded onto a computer, tablet textphone or the NGT Lite app downloaded onto aorsmartphone).computer, tablet or smartphone). The role of the Care Quality CommissionPlanning your support The Care Quality Commission (CQC) is the independent After discussing your assessment with us, you willregulator of all adult social care and health services need to develop a support plan which describes howin England. All domiciliary care services that provide you will use your personal budget to achieve thepersonal care, care homes and private health-care results you want (your outcomes). Our staff will helpservices must be registered with the CQC.you understand your options and how to get the bestThe CQCs job is to make sure all care homes and support with the money available to you. They willdomiciliary care providers meet the Governments help you think about different ways that you can getfundamental standards of quality and safety. You can support, and they can find the services you need andget copies of the CQCs inspection reports on each work out the costs. home and domiciliary care provider from the CQC or We will regularly review your support plan with you tofrom the organisation itself, and you should take these consider any change in your needs or circumstances. into account when making a decision.Help with arranging and buying services inIf an inspection of a care home or domiciliary care provider highlights outcomes that do not meet the the community CQCs standards, the CQC gives the service a period of If you have eligible social care needs but have savingstime to put any problems right. If the service fails to do or investments over 23,250 (not including the valuethis, the CQC can take enforcement action which could of your main or only home), you will have to pay formean their registration with the CQC is cancelled.your own care. If this applies to you, we can help youIf you want to find out what to expect from a arrange and buy the services you want. We call this agoodservice, go tobrokerage service. The brokerage service only coverscqc.org.uk/care-service/what-expect-good-careservices in the community which we have a legal duty to provide in order to meet your eligible social careThere is useful information about all registered care needs. This includes short-term residential care, but notservices, and details of any review of a care home or long-term residential care. care provider, on the CQCs website at cqc.org.uk.We charge 195 for this service. If you want us toOr you can phone 03000 616161 or fill in an online review your support again at a later date, we will makecontact form at cqc.org.uk/give-feedback-on-care.another charge of 195. If you want us to buy services Supporting you to live well15'